Shipping & Returns
Terms and Conditions
PLEASE NOTE: Mind Honey Clothing is a brand of OurTecHost, LLC.
Charges on your credit card statement will be listed under OurTecHost, LLC.
Domestic Shipping & Delivery
All domestic orders are shipped for $5.50 per item through USPS Priority, which typically takes 3 to 5 business days depending on your location (shipping originates from the western U.S.). No signature is required for delivery.
We do our best to ship all in-stock items within 24 to 48 hours during normal business hours, which are Monday through Friday, excluding public holidays. We will email you when your order has shipped. To check on the status of a pending order, please contact us.
We can arrange for expedited shipping at an additional charge. Please contact us for rates and times.
International Orders & Shipping
We offer international orders. To determine an estimate of what your order will cost, you can use the currency converter in the Shopping Cart. This is only an estimate and actual prices might differ. The actual pricing for international customers will be subject to the exchange rate applied by your credit or debit card company. Standard international shipping is $5.50, and priority international shipping is available for $15 per order.
Standard shipping is not available to all counties for reasons outside our control. If standard shipping is not available to your country, you must select the Priority Delivery shipping option.
Please note, we will bill your credit or debit card or PayPal account in American dollars. The card company or PayPal will then convert the charges into the appropriate currencies. If you have any questions about currency conversions please contact your bank or financial institution.
Some countries require additional customs or import duties, which are required to be paid by the customer at the time of receipt. Since the amount varies, we are unable to provide you with an estimate of what any additional charges might be. Customs policies vary widely from country to country. We suggest checking the requirements in your country before placing an order.
If you think our clothes look good on your monitor, wait’ll you see them (and feel them) on you. Should you decide to return your order you may do so within 30 days from receipt for either an exchange, store credit or a refund. The item must be unopened, or opened but with the original tags still in place and in its original condition.
Items that have exceeded the Return time limit, or that have been worn, washed, or damaged by the buyer will not be accepted.
You are responsible for all return shipping costs, unless the return is due to a manufacturer’s defect. All returns are subject to the discretion of OurTecHost.
The Return Process
Before returning your product, you must receive authorization. To do so, please contact us as soon as possible. We’ll provide you with an authorization number and instructions for return shipping.
If the returned item qualifies, we’ll do our best to process your refund within 7-10 business days, however, during peak seasons, it could take slightly longer. Please note, it might take your bank an additional 2-10 business days to post the credit to your account. The refunded amount will be automatically applied to the credit card used to purchase the item for the item’s original purchase price only. The refund does not include the cost of initial shipment. To check on the status of your return, please contact us.
Mind Honey Clothing